Reference Librarians & Chat with a Librarian Service
Contact the Reference Department at 724-658-6659, ext. 108 or 109. Email email@example.com.
What will we answer?
The reference librarians are here to assist you with your reference and resource requests! We will answer questions that require a moderate amount of research, covering a variety of topics including historical research, schoolwork, reader’s advisory, consumer and health information, job search resources, and general reference questions. All requests will be answered to the best of the staff’s ability as quickly as possible.
How will we answer?
We can respond by email at firstname.lastname@example.org and phone/fax. Please indicate your preferred method when contacting us.
Need to talk to a librarian NOW? Use the state's CHAT with a Librarian service.
Use the chat link below for this free live chat service where librarians answer questions 24/7. (If your question is specifically for New Castle Public Library, you will get a faster response by calling 724-658-6659 or emailing email@example.com.)
You can use CHAT with a Librarian to find quality information on:
Science Fair & STEM Projects
Who is Answering Chat?
You are chatting with librarians across Pennsylvania (and even the U.S. and U.K. during busy times!)
Remember Chat librarians are real people.
Thanks for using good digital manners!
We have a variety of online resources that you can access from your home or in the library. Call 724-658-6659, x108 or x109, or email firstname.lastname@example.org for more information or for help using any of our resources.
Tutor.com - live help available from 3 to 10 p.m. daily, 361 days/year; video lessons available anytime
Tutor.com is a fully online tutoring service for K-adult students. You can get a tutor in more than 40 subjects including Math, Science, Social Studies, English, AP ® Support, Foreign Languages, and Business. Tutoring sessions take place in their easy-to-use online classroom, which runs in your web browser.
Can’t find a book in our library you want to read? Looking for a resource you do not want to buy because it costs too much? Search libraries statewide to see if they have what you are looking for. If you find something you want to request, fill out the online ILL request form or contact our Interlibrary Loan Department, at 724-658-6659 ext. 101 or email email@example.com, or stop by the Reference Desk with your request.
Find information on topics related to business, education, government, and politics from a variety of news media, including newspapers, videos, and web-only content featuring the New Castle News, Pittsburgh Post-Gazette, Philadelphia Inquirer, USA Today, and more.
Ancestry Library Edition - AVAILABLE IN-LIBRARY ONLY
Ancestry Library Edition provides access to billions of historical documents, millions of historical photos, plus local narratives, oral histories, indexes and other resources in over 30,000 databases that span from the 1500s to the 2000s.
Newspapers.com - AVAILABLE IN-LIBRARY ONLY
At Newspapers.com it's easy and convenient to search or browse the collection to find news, notices of births, marriages and deaths, sports, comics and much more. Our high quality digital images and powerful viewer provide the best look at these historical papers and make it easy to print, save and share what you find. New Castle Public Library has access to Pennyslvania newspapers only.
POWER Library is the online portal to all that Pennsylvania libraries offer. This is the place to find trustworthy answers to questions about health care, consumer purchases, personal finances, and more. Enjoy free 24/7 access to newspapers, magazines, journals, historical documents, and photos, online databases, and eBooks. This project is made possible in part by Library Services and Technology Act (LSTA) funds from the U.S. Institute of Museum and Library Services and through Library Access Funds administered by the Office of Commonwealth Libraries, Department of Education, Commonwealth of Pennsylvania, Tom Wolf, Governor.
Research matters! This database provides access to numerous encyclopedias, almanacs, and specialized reference sources. It contains over 900 reference books that are searchable together or title by title. Subjects covered include, but are not limited to history, philosophy, religion, science, business, information & publishing, literature, law, medicine, education, technology, careers, and biography.
Mango Languages’ PhD-created and linguist-approved software teaches real conversations in over 60 languages and makes it fun. Learn through visual and audio exercises, free mobile apps, and film. Each lesson combines real life situations and audio from native speakers with simple, clear instructions. The courses are presented with an appreciation for cultural nuance and real-world application by focusing on the four key elements of language learning: vocabulary, pronunciation, grammar, and culture.
NOTICE: Mango languages will no longer be available to our patrons as of June 1, 2021. If you are heavily involved in Mango, please apply online for a library card from the Free Library of Philadelphia (FLP). With an FLP card, you can access Mango and would still have access to your personal Mango account. The Free Library of Philadelphia is one of four State Resource Centers that offer free library cards to all Pennsylvania residents, regardless of having a home library card.
Other free language sites include:
Duolingo is a free language learning platform that includes a language learning website and an app. Users can also take a digital language proficiency exam. Free on Android, iOS, Windows Phone, web
Memrise is a free learning platform which has all sorts of courses. It includes 200+ language courses and many other topics too. Free on web, Android and iOS. Pro subscription at $8.99/month gives you access to an extra set of learning games and includes downloads of any courses for offline use
The reference department at New Castle Public Library will proctor exams for students, depending on the availability of the department.
Please call the reference department at 724-658-6659 ext. 108 or 109 to schedule a time to take the exam. Proctor exams and information/instructions can be emailed to firstname.lastname@example.org, or can be faxed to the attention of the reference department at 724-658-9012.
There is a $15 charge for proctoring exams, regardless of length. The student must pay prior to taking the exam, and can pay in cash or a check made out to New Castle Public Library.